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Home Infrastructure

Infrastructure

Call center agents are the main ingredient of success in any call center.

Location and Infrastructure advantage:

Ring India has its headquarter in New Delhi. It's infrastructure & location is suitable as it's near to the most of its competitors & that's why able to keep track of the strategy of the competitors & can plan their strategy according to it. It is the leading area throughout India in terms of internet connectivity and power, proximity to key amenities, talent availability, quality of employee, costs, state receptivity and law and order.

OUR HUB

• State-of-the-art computerization with fully automated call desks
• Uninterrupted and back up power supply
• Fully redundant voice and data communications with security
• Dedicated high speed internet connectivity
• Scalable capacity
• Multiple Leased fiber optic circuit from India to US, Australia and Europe
• Less than 400 milliseconds latency
• Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity

Manned and logical data security at entrances Layered access to physical locations and data Commercial grade firewall Network intruder detection system for extra data security Layer 4 switching with advanced router module for intelligent data routing, monitoring and security

TECH EDGE

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