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Infrastructure
Call center agents are the main ingredient of success in any call center.
Location and Infrastructure advantage
Ring India has its headquarter in New Delhi. It's infrastructure & location is suitable as it's near to the most of its competitors & that's why able to keep track of the strategy of the competitors & can plan their strategy according to it. It is the leading area throughout India in terms of internet connectivity and power, proximity to key amenities, talent availability, quality of employee, costs, state receptivity and law and order.
OUR HUB
The Infrastructure includes:
State-of-the-art computerization with fully automated call desks
Uninterrupted and back up power supply
Fully redundant voice and data communications with security
Dedicated high speed internet connectivity
Scalable capacity
Multiple Leased fiber optic circuit from India to US, Australia and Europe
Less than 400 milliseconds latency
Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity
Data Security
Manned and logical data security at entrances
Layered access to physical locations and data
Commercial grade firewall
Network intruder detection system for extra data security
Layer 4 switching with advanced router module for intelligent data routing, monitoring and security
TECH EDGE
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