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Home Outbound Telemarketing Services

Customized Telemarketing

Customized telemarketing services extends beyond answering user's questions. In addition to assisting the customer in their business, our dedicated customer care group will also track, report, and identify any on going operational problems, update user guides etc.

Whether it be mass or target marketing,cost effectively depends on ability of tele-service representative (TSR) to make more calls, more sales and convert more enquiries faster and with fewer busy lines. Our database and call management network allows us to build telemarketing script, store prospect information, place outbound calls and recall result of each call. Predictive dialing selects prospective clients list and directs only those calls answered by live voices to our TSR'S. Others are rescheduled for later call- backs.

Product inquiry
One of the keys to the success of a product or service is excellent customer service. Our unique blend of people, technology, extensively trained, experienced Customer Service Representatives (CSR's) ensure your company is always responsive to your customers' needs.

Order Processing
We process orders received by mail, fax, telephone and Internet. The orders include cashiering, inbound and outbound telemarketing, up-selling and cross-selling, data entry/label processing, lettershop services for list management and mailing services.

Up-selling/Cross-selling
Ring India uses up-selling/cross-selling techniques for inbound/outbound customer order programs to help clients increase revenues.

Inquiry management & fulfillment
Ring India's fulfillment services division can handle all of your outsource fulfillment needs. Our efficient order entry and handling procedures ensure that your products will get to their destination on-time! We are committed to service excellence and strive to develop lasting partnerships with our clients.

Lead Generation
Lead generation programs allow you to identify the residents and businesses that are your best possible prospects. Our lead generation experts know how to penetrate a screen, get a decision maker on the phone, generate interest, probe, and ask the right qualification questions to determine those who are your best prospects.

Surveys and Polling
Our Outbound Telemarketing projects can normally be categorized into the following group based on the function that we perform:
i) Market Research
ii) Surveys and Polling

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