Advisory Panel

Our advisory panel

Running a contact centre well is as much an operations and technology problem as a sales one. Our advisory panel exists to keep us honest on both: senior people in finance, marketing, IT and CRM who review how the Delhi operation is run and where it should invest next.

Alongside the campaign work we build software and CRM-based solutions, and the panel's IT consultancy experience feeds directly into the systems our call centre management runs on.

The people advising us:

Arun K. Bansal
B.Tech, MBA and PhD from the USA. He began his career with Bank of America and is now a Director at Salomon Smith Barney. His field is finance.

B.D. Goel
B.Tech, MS and PhD from the USA. He started at Internet Shopping Network, moved to Go.com — the Walt Disney online company — as VP, then to Neoforma. He now works in IT consultancy in Santa Clara, California, with deep experience across marketing and IT.

Sunil Sardana
CEO of the Densons Group and a widely respected industrialist. He consults to the UN and sits on the board of the Indo-American Chamber of Commerce.

Pradeep Tripathi
CEO of Informatics India Ltd, a software development multinational headquartered in Singapore. Previously Director (Marketing) at AT&T India.

Diwakar Deewan
B.Tech and M.Tech from the USA, currently with PricewaterhouseCoopers, with over a decade of experience in CRM-based solutions.