Lead Generation Services

Transaction Processing

We handle transaction processing across order processing, claims processing and home loan or mortgage processing.

Mortgage processing covers information capture, verification of what is on the application form, and screening applications against criteria you define. Order processing covers application forms — paper and electronic — plus verification, authorisation and confirmation.

We have real domain experience in banking, credit cards, insurance and mortgage, which matters more than generic throughput: knowing which field on a form tends to be wrong is what stops an error becoming a rework cycle.

How the system is set up

Our processing design combines hardware and software knowledge with staff who understand the domain, not just the keystrokes. What that produces:

  • Efficient data capture
  • High accuracy levels
  • Delivery on schedule

Capacity scales in modules rather than all at once, and the time zone difference means work handed over at your close of business is often finished by your next morning.

Finance and accounting

  • Invoice processing
  • Finance outsourcing
  • Accounts receivable
  • Accounts payable
  • Reconciliation with clients and banks
  • Billing
  • Account outsourcing

Transaction processing

  • Credit and debit card application processing
  • Account openings, amendments and audit checks
  • Claims processing
  • Loan and cheque processing
  • Clearing and settlement
  • Document management and records maintenance

HR and payroll

Our HR services team works to strict quality and compliance standards, with country-specific knowledge of HR practice, rules and regulations — the part that generic processing teams get wrong.

  • Payroll services
  • Payroll outsourcing
  • Employee record management

Send us your process — volumes, turnaround and how it runs today — and we will quote against it.