Back Office Services in India
Ring India is a back office outsourcing specialist working with financial services, healthcare, insurance, home loan and mortgage, and debt management clients, alongside a range of web-enabled services.
The pressure is the same everywhere: run the operation for less, raise productivity, and hold quality steady while doing both. Senior managers end up owning cost structures and throughput targets that are difficult to hit while the same team is also processing the day-to-day paperwork.
That is the case for moving back office work out. Not to save a line on a budget, but to give your own people their time back for the work that actually grows the business.
What we process
- Data processing and digitisation — converting text and images to electronic form, and creating structured text from other formats.
- Finance and accounting — bookkeeping, billing and receivables, payables, claims processing.
- Healthcare — transcription, claims and collections, verification, scheduling.
- Insurance — application processing, verification, claims processing.
- Legal — transcription, deposition typing, data processing, research, collections.
- Pre-publishing — layout, typing, proofing, printer-ready copy.
- Credit card processing
- Research and data gathering
- Web-enabled services — site promotion, web marketing, email marketing and SEO.
Processes our team handles
Our back office team has run the following across client accounts:
| HR services | Benefits administration, employee HR help desk, payroll processing, claims processing, recruitment and résumé data management |
|---|---|
| Sales and marketing | Rebate processing, loyalty programmes, lead generation, order processing, returns tracking |
| Finance and accounts | Accounts payable, accounts receivable, reconciliation, general ledger, fixed assets |
| Administrative | Record and data maintenance, document verification, product registration, warranty processing |
| Transcription services | Medical, legal and general transcription |
| Data capture | Forms processing, travel and entertainment expense capture |
Describe the process you are thinking of moving — volumes, turnaround and how it is handled today — on the contact page, and we will come back with a proposal.